1 We use the information you provide us with, to:
administer your account and for this purpose, we may disclose your details to our third party service providers/ suppliers for the purpose of processing your order and inform you about products, services, promotions and special offers that we may offer;
contact you if there are any problems with your order; and
for market research purposes and to improve your shopping experience with us.
We may contact you by email, phone or mail.
2 Disclosure of Your Information
We may pass your information to third parties as follows:
b) Business transfers
c) Fraud prevention
We may release customer account and other personal information to comply with the law, enforce or apply our Standard Terms of Business and other agreements, or protect the rights, property or safety of Friendly Soap, our customers and others. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.
d) Other Third Parties
We may share the information you have provided with other companies in the Friendly Soap group and our affiliates from time to time. We may also share your information with other carefully selected companies or organisations in order that they may inform you of their products and services. If you do not want your information to be used in this way, please confirm so at the end of the privacy section or inform us in writing.
You are deemed to have consented to the storage of cookies by your use of this website.
Friendly Soap takes online security very seriously. However, we cannot guarantee the security of any data you disclose online.
All reasonable endeavours have been made to ensure that all transaction information is encrypted. You are recommended to check the lower bar of your browser when you fill in your payment details for an unbroken key or closed lock, highlighting that encryption is active and your information should be secure.
Although Friendly Soap is a family businesses and sells children’s products, Friendly Soap does not sell products for purchase by children. If you are under 18, you may use Friendly Soap under the supervision of a parent or guardian.
6 Your Rights
You have the right to ask us not to process your personal data for marketing purposes or to ask us not to pass on your details to third party companies and organisations. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Friendly Soap, Unit 9A, Robinwood Mill, OL14 8JA
7 Links to other websites
Our site may, from time to time, contain links to and from other websites of interest. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.